Please check all the informations below before place an order. 

Contact Information

Shipping

Ordering

Returns and Exchanges

No Minimum Order

Pricing

Volume Discounts

No International Orders

Payment

Secure Ordering

Sales Tax

Privacy Policy

Contact Information

Please feel free to contact us if you have questions, or just to let us know how we're doing.

Ordering

We accept orders online secure ordering system. Simply go to our item and section pages, enter the quantity you wish to purchase (usually default quantity is 1.) for a particular item, and click on the "Add To Cart" button. This will take you to the checkout screen. But we usually carry different stone colors in the same design. If you have additional items to order, click on "Continue Shopping". You can also see the "Empty Cart" button, if you want empty the cart and you can see the "Remove" button against each item you ordered, if you want to remove particular item or items. If you want to remove, just fill the number of items do you want to remove in the "edit quantity box" and press remove button. To complete your order, click on "Check Out" in the "Order" screen and fill in your payment and shipping instructions.

No Minimum Order

We're able to offer outstanding prices and great selections for our valued customers. Even though, there is "No Minimum Order".

Volume Discounts

We offer discounts for all orders $500 and up. Just checkout and pay the whole amount, when we process your order we will give you 10% off regardless of any 'Sale' or 'Discounted' Jewelries. This amount will be refunded and it will reflect in your invoice, which is coming along with your products. Please note that we will adjust the discount amount accordingly for the entire order if there are returns that bring the order total below the original qualifying discount amount. The discount amount adjustment will be deducted from any refund that is given. This also applies to back-order cancellations within 45 days of the order date.

Payment

We accept payment in the following forms:

Sales Tax

No sales tax is added except for orders shipped to West Virginia addresses. 6.00% sales tax is added to all WV orders.

Shipping

Orders received with valid payment by 12 Noon Pacific Time, we ship on the next business day. On rare occasions, we may delay shipping an order by 1 or 2 business days if an item on the order is sold out and we expect it to be restocked within 1 business day. If you have timing constraints and need us to process and ship your order on the same day that it is placed, please be sure to contact us right after placing the order so that we can review the order and payment, and flag it for rush processing.

Note: We offer flat shipping and handling fees for every order. S&H rates to the 50 United States and District of Columbia.

Returns and Exchanges

We accept returns and exchanges for merchandise within 7 days of delivery. Please follow these instructions for a hassle-free return or exchange:

1.     Email us to request a return authorization number. Indicate in your email the order number on your invoice, the stock number(s) for the merchandise you wish to send back, and whether you would like an exchange or a refund.

2.     Send us the merchandise after you have received your return authorization number. Please be sure to send back the merchandise right away, as each return authorization expires after 7 days and a new one will not be re-issued.

3.     Shipping and handling for exchanges is $9.95 for Regular delivery and $24.95 for Overnight. We will send the replacement item(s) you requested within 10 business days after receiving the returned merchandise.

4.     We process refunds within 10 business days of receiving the merchandise. Please note that if your return reduces your original order total to less than $100 if the return is for the entire original shipment, a $10 special handling fee will be deducted from your refund.
S&H fees, including the minimum order surcharge, are not refundable. No refunds or reimbursements will be made towards the cost of shipping returned or exchanged merchandise back to us, unless it is to exchange damaged merchandise for identical products. For damaged merchandise, we will pay for return shipping costs and send replacement items at no additional shipping charge. Any damage or defect claims must be made within 7 days of delivery.

5.     For health reasons, we cannot accept returns or exchanges on earrings, ear cuffs, body jewelry or toe rings. To qualify for a return, exchange, or defect claim, items must be sent back in new, unused condition in their original packaging. Rings must have their tags still attached to qualify. Rings whose tags have been removed do not qualify for returns, exchanges or defect claims, even if the loose tags are included with the returned merchandise.

6.     If a volume discount is used, please note that we will adjust accordingly for the entire order if there are returns that bring the order total below the original qualifying discount amount. The discount amount adjustment will be deducted from any refund that is given. This also applies to back-order cancellations within 45 days of the order date.

7.     No international orders right now, but in some occasions, due to customer's request we do accept international orders. For international shipments, we cannot be responsible for import tariffs, customs fees, or shipping delays due to international shipping, and if a customer refuses shipment for any reason we will deduct any actual shipping, customs and other costs incurred by us from any refund that is given.

Pricing

Our items are priced either by piece or by weight. All individual items and assortments with a specified number of pieces are priced by piece, even if the approximate weight is included in the description. Weights for these products should be considered approximations and not exact or minimum weights, as weights for all jewelry designs will fluctuate slightly with each manufacturing lot. All assortments that are priced by weight will be at least the total weight specified in the item description. We strive to keep all product and assortment descriptions accurate and up-to-date.

No International Orders

We do not accept International Orders right now. But occasionally some customers want us to ship to the product Internationally, and then they have to contact us first to make necessary arrangements.

We accept payment for international orders via credit card, PayPal (Verified PayPal accounts only), Western Union, or wire transfer (a processing fee of $10 will be added to all wire transfer orders that are less than $500 in merchandise value).

If you are using an American Express card (from any country) or a Visa/MasterCard card that is issued in Canada, Germany, Puerto Rico, UK, or USA, we will first attempt to authenticate your card through the automated system or by contacting your card issuer. If we are unable to authenticate your payment using these methods, then we would ask you to fax us the authentication documents outlined below.

If you will be using a Visa or MasterCard issued in a country other than Canada, Germany, Puerto Rico, UK, or USA, please fax to us the following when placing your first order:

1.     front and back of your credit card

2.     picture identification

3.     First page of your credit card bill with your name, address and the card number visible. You can black out the card balance and specific transactions- we just need to match your name, address and card number.

Our fax number is 001-304-343-9007. This information is only needed for your first order, and all subsequent orders will have already been verified. Please feel free to place your order at the same time that you fax us payment verification. We will process and ship your order as soon as we have verified your payment information. Please note that we are only able to ship to your authenticated billing address.

S&H for international orders varies by country; we will let you know S&H to your country. Please note that we cannot be responsible for import tariffs, customs fees, or shipping delays due to international shipping, and if a customer refuses shipment for any reason we will deduct any actual shipping, customs and other costs incurred by us from any refund that is given.

If you are located in a country that we do not currently ship to and would like to order our products, please email us at info@giftseal.com and We review such requests on a case by case basis.
 

Secure Ordering

Giftseal.com is using industry-leading Secure Socket Layer (SSL) encryption to process all orders. Fraud is the main reason we went with PayPal. We were accepting credit cards with MasterCard and Visa directly, but the fraud rate was higher with the regular merchant account compared to PayPal. So we just shut that off and went with PayPal." In Transit, Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). Safeguarding your financial and personal information is one of our most important priorities. That’s why we automatically encrypt all sensitive information sent between your computer and our servers. When registering or logging in to our site, we verify that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. When ordering at our store, your information is transmitted securely over the Internet in encrypted (scrambled) form so that it cannot be accessed by unauthorized third parties.

Privacy Policy

We respect our customers' privacy. All personal information that you supply in the course of doing business with us will be handled securely and held confidential at all times. We will not sell, lease, or otherwise disclose our customers' information to anyone. Your personal information is stored on our servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, we do not directly connect our firewall-protected servers to the internet. 
We may from time to time contact you to via email or post to inform you of special promotions and new products at our store, but we will always attach instructions for removing yourself from our mailing list.